Service and Support

The fastest way to get support when you need it is to call us on 1300 888 902 anytime day or night.
In 90% of call cases our technicians can usually resolve the issue over the phone thus saving you down-time and money.

If you require updated drivers, software in fact practically anything at all it can be downloaded from this page or we can simply email it to you.

 

Sometimes things can't be resolved on the phone and you will require a visit.
Most of our on-site visits are programmed 1 day in ahead, so if you call today you will usually get to see a technician the next day, although sometimes we can even make it the same day. If you are interstate our next flight promise applies.

Whether is it a problem with you wide format printer, a laser alignment or a plotter service you can be rest assured of a quick response and professional service. We use a ticketing system on our CRM that tracks your first call and keeps you updated every step until the job is closed off. It also provides a service history of your equipment so we have a record of any issues in the past that may be relevant to the current issue at hand.

 

Remote Support and Training
We use TeamViewer for remote support to log into your computer and take control, providing instant remote training or support right there on the spot...a free service for our customers.
Please call 1300 888 902 before using.


GCC Cutter Installation and Windows 7 Upgrade Instructions

 

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Sole Australian Distributorship of Docan

DOCAN visitGary with head of Docan

Signtechnologies is proud to announce Sole Australian Distributorship of Docan Flatbed and Roll-to-Roll UV Printers.
Docan is a Specialised, Professional & Leading Designer and Manufacturer of High Stability, High Quality UV Printers with over 10 years experience.
Talk to our Sales Team today about Docan UV Printer advantages!

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